Cookies Policy
Last updated: 28 September 2026.
What Cookies and Similar Technologies Are
Cookies are small text files placed on your device when you visit a website. They store information such as preferences, login status and browsing behaviour. Similar technologies include web beacons, pixels and local storage that can access or store data on your device. These tools help websites function correctly and remember user interactions over time.
Why knowledgenu Uses Cookies
As an informational website focused on Insurance Programming in Malaysia, knowledgenu uses cookies to ensure reliable performance, remember visitor settings and understand how content is used. This supports our non-commercial goal of providing clear educational material without requiring accounts or purchases.
Categories of Cookies We Employ
We group cookies into five main categories. Strictly necessary cookies enable basic site functions such as navigation and security. Functional cookies remember choices like language or display preferences. Analytics or performance cookies collect aggregated data on page views and navigation patterns. Advertising or targeting cookies are not used because the site does not run commercial promotions. Social-media cookies may appear only if embedded content from third-party platforms is present, which occurs rarely on this site.
First-Party versus Third-Party Cookies
First-party cookies are set directly by knowledgenu and relate only to our domain. Third-party cookies come from external providers such as analytics services. We limit third-party cookies to essential measurement tools and never share data for advertising purposes.
Session versus Persistent Cookies and Retention Periods
Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies remain on your device for a defined period or until manually removed. Necessary cookies typically last for the session or up to 12 months. Analytics cookies may persist for up to 24 months to allow year-over-year comparison of usage trends. Exact durations appear in the table below.
Data Handled and Purpose of Each Category
Necessary cookies store session identifiers and security tokens to prevent fraud. Functional cookies hold preference settings such as font size or region selection. Analytics cookies record IP address, browser type, pages visited and time spent, all in aggregated form to improve content layout. No category collects sensitive personal data such as health or financial details unless you voluntarily enter information through the contact form.
Consent or Exemption Basis under Malaysian Law
Malaysia’s Personal Data Protection Act 2010 requires consent for processing personal data. Strictly necessary cookies are exempt from prior consent because they are essential for service delivery. All other categories rely on explicit consent collected through the site-wide cookie banner. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.
Cookie Provider Table
- Name: _site_session – Provider: knowledgenu – Category: Strictly necessary – Duration: Session
- Name: pref_lang – Provider: knowledgenu – Category: Functional – Duration: 12 months
- Name: _ga – Provider: Google Analytics – Category: Analytics – Duration: 24 months
- Name: _gid – Provider: Google Analytics – Category: Analytics – Duration: 24 hours
How the Consent Manager Works
The cookie banner appears on first visit and allows you to accept all, reject non-essential, or customise choices by category. Selections are stored for 12 months. To change preferences later, revisit the banner link in the footer or clear your browser cache. Withdrawing consent immediately stops further collection by the affected cookies.
Browser-Level Controls and Consequences of Disabling Cookies
Most browsers let you block or delete cookies through settings menus. Disabling necessary cookies may prevent the contact form from submitting correctly. Blocking analytics cookies reduces our ability to improve content but does not stop you from reading articles or using the blog.
International Transfers and Privacy Policy Reference
Some analytics providers may process data outside Malaysia. Where this occurs, appropriate safeguards consistent with the Personal Data Protection Act 2010 are applied. For full details on data handling, please read our separate Privacy Policy available via the footer.
Policy Changes, Contact Route and Further Information
We review this Cookies Policy periodically and update it when practices or regulations change. The current version always appears on this page. If you have questions about cookies or wish to exercise your rights under Malaysian data protection law, please use the contact form on our Contacts page or email [email protected]. We aim to respond within 14 working days.